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Rama Sreenivasan

Rama Sreenivasan

Rama Sreenivasan is co-founder and CEO of Blitzz, a live, remote video support and inspection platform. Sreenivasan has led the company through its initial inception, launch, and subsequent growth to several million video support minutes per month. Before founding Blitzz in 2017, Rama spent several years working as a scientist and educator. His biggest joy comes from helping others solve their problems and he is passionate about finding effective ways to disseminate knowledge. Sreenivasan has a PhD and MS in chemical engineering from the University of Maryland, College Park. He also did his post doctoral research at MIT in Cambridge, Boston.

3 Ways Remote Visual Support and Generative AI Can Turbocharge Customer Care

Friday, 14 July 2023 02:44
According to Zendesk, nearly 50 percent of consumers say their support interactions have grown more frustrating over the last year. That’s a worrying trend: for…