Darach Beirne

Darach Beirne is vice president of customer success at Flowroute, now part of Intrado. With more than 25 years of experience building and leading B2B customer success, Darach leads Flowroute’s dedicated customer support team, driving strategy for customer success and improved customer satisfaction.

Bridging Communication Silos in Today’s Distributed Workforce

Expert Opinion

Thursday, 21 October 2021 12:34

Distributed workforce. Hybrid collaboration tools. Flexible work models. These phrases are increasingly being used to describe the state of today’s workplace. As the workplace continues…

How Voice Communication Has Shown Its Staying Power

Expert Opinion

Monday, 26 July 2021 08:55

As many enterprises look to make improvements to their modern communications stacks, calling capabilities are top of mind. Voice calling and interactions powered by Voice…

Unlocking Communications Potential with Telecom APIs

Expert Opinion

Friday, 07 May 2021 11:34

Though the economy has started to show some signs of recovery, the business world is still grappling with the setbacks that arose during 2020. Companies…

What’s in Store for Cloud-based Telecoms in 2021?

Expert Opinion

Tuesday, 02 February 2021 11:51

In 2020, many companies were forced to rethink their current processes. Numerous businesses have had to move away from regular operations and expand their library…

Debunking Common Questions Hindering Adoption of Cloud-Based Telecoms

Expert Opinion

Wednesday, 21 October 2020 08:59

To support the ever-increasing shift to remote work and build a competitive advantage, more businesses are making the transition from on-premises hardware to SaaS-based cloud…

The Fast Mode

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