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Adhish Kulkarni

Adhish Kulkarni

Adhish Kulkarni is the SVP and GM of Digital Engagement and Loyalty Solutions at Evolving Systems. Adhish joined Evolving to help the company with its Digital Engagement strategy following Lumata's acquisition by Evolving in 2017. Prior to joining Evolving, Adhish served as the co-CEO of Lumata. Adhish brings over 15 years of experience in the Telecom and Mobile Marketing industries. At Lumata, he managed the Client Delivery, Product & Marketing functions. Previously, he was part of the management team at Buongiorno Digital and Flytxt, a pioneering mobile marketing specialist. Earlier in his career, Adhish was a senior manager in Accenture's strategy consulting practice covering Communications and Media industries in Europe and Asia. Adhish holds an MBA from INSEAD (Fontainebleau, France) and a B.Sc. from Carnegie Mellon University (Pittsburgh, USA).

2022: And Now?

Tuesday, 25 January 2022 13:11
For telcos, a post-pandemic focus on customer experience and personalization, a proliferation of new digital tools, and identifying new revenue streams top the list of…

COVID-19: A Time When Customer Relations Become Crisis Relations

Monday, 13 April 2020 06:33
It hardly needs pointing out that, as the Covid-19 outbreak takes its toll, Communications Service Providers (CSPs) can play a vital role over the coming…

Retaining the Digital Customer: The Rules Have Changed

Friday, 18 October 2019 07:51
In the telecommunication industry’s emergent digital landscape, it’s no longer enough to treat or charge customers only at the SIM card level. Rather, the ability…

MNO Strategy: Dealing with Dealers

Monday, 27 August 2018 07:32
It’s no secret that subscriber acquisition and the attendant experience during sign-up and activation is one of the first steps on the path to commercial…