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Latest News | Amdocs

Consumers Still Value the Human Touch in Telco CX, says Amdocs

The vast majority (85%) of consumers still rate highly-skilled and knowledgeable contact center and retail store agents as key to…

Amdocs, Samsung Partner for Deployment of a CBRS-based Network

Samsung Electronics America and Amdocs announced the deployment of a Citizens Broadband Radio Service (CBRS)-based network across Howard University’s campus…

Amdocs Expands its 5G Value Plane Offering for 5G SA

Amdocs this week announced the expansion of its 5G Value Plane offerings to seamlessly serve emerging 5G standalone networks.  By embedding cross-network automation across…

Amdocs Deploys Open Source-based Solution for Cellcom to Improve CX

Amdocs announced that it has completed a digital modernization project with Israeli telecoms operator Cellcom in less than 10 months,…

Globe Telecom Selects Amdocs for 4G/5G RAN Optimization Services

Amdocs recently announced a three-year radio network optimization services deal with Globe Telecom, a leading service provider in the Philippines. …

Vodacom, Amdocs to Create African COE for Next-Gen CX in 5G Era

Amdocs recently announced that it has partnered with Vodacom Group, a leading African connectivity, digital and financial services company, to…

Amdocs Unveils L.E.A.D.E.R. Framework for eSIM Revolution

Amdocs, a leading provider of software and services to communications and media companies, announced a unique framework that introduces the…

Samsung, Amdocs Partner to Deliver E2E 4G/5G Private Network Solutions

Samsung Electronics America and Amdocs this week announced the companies will collaborate to deliver end-to-end 4G and 5G private network solutions to…

Vodacom Group Taps Amdocs’ Openet Platforms

Amdocs this week announced that it has partnered with Vodacom Group, a leading African connectivity, digital and financial services company, to…