Mobistar, one of Belgium's largest mobile telecommunications operators, has selected Sigma Systems' Enterprise Product Management (EPM) and Configure Price Quote (CPQ) products to support its eShop sales channel for its consumer products. The Sigma EPM and CPQ products will help Mobistar to enable improved customer self-service by automating the Idea-to-Install process including product delivery, real time order configuration, pricing and quote capabilities. The Sigma products will help Mobistar to deliver a high-caliber customer experience and ensure the order accuracy required for profitable service rollouts.
Sigma, the leader in catalog-driven Idea-to-Install products, says that it offers a true 'Idea-to-Install' platform, which accelerates time to market for new products, ensures accurate order management and provisioning, reduces operating expenses and ensures a better customer experience throughout the ordering and delivery process.
"By selecting both EPM and CPQ, Mobistar now has a product catalog that can be tied directly into its new eShop sales channel on a real-time basis, making it easy to launch new services," said Tim Spencer, President and COO, Sigma Systems. "These capabilities provide communications service providers, media and high tech companies with a new approach to their OSS/BSS solutions."