Netcracker Technology, Tuesday announced that it has been selected to upgrade and extend its relationship with SmarTone, a leading Operator in Hong Kong and Macau. As part of the agreement, Netcracker will upgrade its Revenue Management Solution for the Operator.
SmarTone provides voice, multimedia and mobile broadband services through its territory-wide 4G network and fixed-fiber broadband services for both consumer and corporate markets.
According to Netcracker, the upgrade of Netcracker’s Revenue Management solution, which is SmarTone’s primary convergent billing platform, will help the service provider transform its eCommerce business, improve customer experience and futureproof its IT infrastructure. It also marks a major milestone in SmarTone’s objective to leverage a converged rating, charging and billing platform, said Netcracker.
Stephen Chau, Interim CEO SmarTone
As a customer-centric company, we deliver outstanding digital experiences to our customers. To achieve this goal, it is critical for us to have the most functional and capable convergent billing solution.
Loh John Wu, Vice President Asia Pasific at Netcracker
The fast-moving mobile environment across Hong Kong requires operators to leverage comprehensive billing solutions that can simplify operations and provide superior service.
