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Expert Opinion

Live Gaming Broadcasts: Is it One Level too Far for Mobile Operators?

8 years ago
It is all kicking off now. Mario has dealt with the giant flying Paragoomba and had a close call with some…

Indoor Connectivity – Wi-Fi Has You Covered

8 years ago
The integration of Wi-Fi into the customer experience delivered by mobile operators has gathered pace in 2015, driven in part by…

Data is the Next Currency

8 years ago
Telecom Operators worldwide are facing increasing heat due to gradual erosion in their core infrastructure revenues. P2P Messaging is going down…

Next Gen Pricing Event – Light on the Pricing, Heavy on Customer Engagement

8 years ago
As I have previously discussed, telco industry events can be a mixed bag. The umbrella event of “Next Gen Pricing and…

Wi-Fi Calling is Making the Headlines but is it Worth the Hype?

8 years ago
Wi-Fi is not a new phenomenon. It has been used and relied upon by millions of people to access data services…

How Well do Operators Understand and Engage with Customers as Individuals?

8 years ago
The New Business Model Will Require Operators to Communicate to People as Individuals When was the last time you heard from…

What Can Mobile Operators Learn From Netflix?

8 years ago
It took me nearly four hours but it’s finally done! All of my pictures on my mobile phone have been uploaded…

Mobile Customer Experience Management is an Ecosystem Problem

8 years ago
With the growing usage of smartphones, mobile data applications, changing subscriber expectations, and networks migrating from 3G to 4G, managing the…

Strategies for CSPs To Achieve Success in the Digital Ecosystem

8 years ago
Maybe you watch your favorite reality show or sports event on your phone. Or maybe you use your tablet to control…