Kerrin Parker is the Chief Operating Officer at FluentStream. Parker is a strategic leader with extensive operational and financial expertise and a champion of customer success and business transformations.
When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may…
Many believe outsourcing customer service is the obvious choice in today’s climate of cost-cutting and running a lean business. It’s considered less expensive, more scalable…
