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Why Digital CX Is Now the Key Battleground in Telecoms - And How CSPs Can Set Themselves Apart

1 year ago
For me, the turning point in the evolution from customer service to customer experience came in the early 2000s when…

Amdocs’ Vindicia, ACI Worldwide Partner to Offer Turn-key Payments Solution

Amdocs announced its collaboration with ACI Worldwide, a leader in mission-critical, real-time payments software, to integrate Amdocs' Vindicia capabilities with ACI Speedpay. The agreement between…

PLDT Expands Partnership with Amdocs to Provide Enhanced Digital CX

Amdocs announced the extension of its managed services agreement with PLDT, a leading telecommunications and digital service provider in the Philippines,…

Amdocs' Vubiquity Provides Expanded Catalog of Subscription VoD Titles to Oi

Amdocs announced a three-year expanded agreement with Oi, one of the largest telecom operators in Brazil, to provide an expanded…

Vodafone Germany, Amdocs Collaborate to Implement & Operate New Digital Stack

Amdocs announced a deeper collaboration with Vodafone Germany that will accelerate the German techco operator’s digital transformation, enabling it to deliver…

Unicard, Amdocs Collaborate to Deliver Intergrated Multi-Modal Ticketing

Amdocs announced a collaboration with Unicard, an established provider of smart ticketing and payment solutions to the public and commercial transport…

A1 Telekom Austria Group, Amdocs Complete E2E 5G Network Slicing PoC

Amdocs announced the completion of an end-to-end 5G network slicing proof of concept (PoC) with A1 Telekom Austria Group.  The PoC…

Amdocs to Acquire UK-based MYCOM OSI for $188m

Amdocs announced that it has entered into a definitive agreement to acquire MYCOM OSI, a UK-headquartered company providing SaaS-based cloud network…

Three UK, Amdocs Complete E2E Digital Transformation Project

Amdocs this week announced the completion of a digital transformation project with Three UK, resulting in the creation of a new…